Owner FAQs

Property owners are not obligated to accept Section 8 housing vouchers unless local or state laws require it. We recommend reviewing current regulations for your area or consulting with us for guidance.

Yes, Pocketwater Property Management is a fully licensed property management company. We adhere to all industry standards and legal requirements to ensure professional, compliant service.

Absolutely. We provide an emergency contact line for urgent situations outside regular business hours. Routine inquiries are handled during our normal office hours.

Yes, we offer direct deposit for all owner disbursements. It’s fast, secure, and ensures timely delivery of your rental income.

Owners are welcome to review the lease agreement prior to execution.

While our primary focus is property management, we can assist with buying or selling if you're looking to expand or reduce your investment portfolio. Let us know your goals, and we’ll help connect you with the right resources.

We process owner disbursements on a scheduled basis—typically once rent is collected and applicable expenses are accounted for. Payments are made via direct deposit or check.

Residents can pay rent online through their secure portal or by other approved methods. If payments are late, we issue formal notices and collect any associated fees according to the lease.

Most leases are for 12 months, though shorter or longer terms may be arranged based on your goals and market conditions.

Security deposits are set based on market norms and legal requirements. The amount typically reflects the rent and resident qualifications.

We can begin as soon as your management agreement is signed and the property is ready for leasing. Our onboarding process is efficient and seamless.

We manage a range of properties including single-family homes, duplexes, condos and townhomes.

You'll receive detailed monthly financial statements, along with access to your Owner Portal for real-time insights into your property’s performance.

Security deposits are held in a dedicated trust account, in accordance with state and local laws. We manage all deposit-related transactions professionally and transparently.